Returns & Refunds policy

Conditions for returns:
  • Live plants and trees are non-refundable once delivered or installed.

  • If your item arrives incorrectly, notify us within 48 hours for a replacement or credit.

  • Non-living items (like bagged soil, mulch, or fertilizer) may be returned unused within 48 hours for a refund minus restocking fees.

Contact Us:

If you have any questions about our Returns and Refunds Policy, please contact us by email at naplesgreengardens@gmail.com

Warranties and Guarantees:

We are not responsible for plant death due to improper care, neglect, pests, weather, or site conditions beyond our control.